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About the Role:

The Esthetician is a licensed professional responsible for delivering the signature facial within the 30-minute treatment time. They are product and ingredient experts who inspire clients to feel confident in their skin through personalized care and education. Estheticians create tailored treatment plans for each client, ensuring a consistent, high-quality facial every visit. They are driven to build lasting client relationships, encouraging repeat visits and guiding clients toward membership through results-driven service.  Kind, genuine, and clear communicators, Estheticians ensure clients understand each step of their treatment while recommending products to support their at-home skincare routine. Education is at the heart of the role, and Estheticians are held accountable for client satisfaction and thoughtful retail integration.  Collaboration and teamwork are essential, as Estheticians work closely with Studio Guides and Studio Managers to provide clients with a seamless 360° experience. They maintain an immaculate treatment room and contribute to the overall studio environment, practicing mindful product usage to manage costs effectively.  Strict adherence to time and attendance is considered the golden rule for service providers. Estheticians must take proactive ownership of their shifts—covering or adjusting them as needed—so clients always receive the service they expect. This standard ensures reliability and demonstrates respect for both clients and team members. Estheticians combine technical expertise, hospitality, and education to deliver consistent, results-driven treatments that inspire client loyalty and support membership growth.

A Peek Into Your Day:

• Arrive before the start of each and every shift

• Positively welcome and engage with each and every client

• Provide a strict 30-min facial

• Manage correct usage in reach room and communicate when replenishment is necessary

• Provide each client with a treatment plan 

• Encourage each client to leave with product that supports the treatment plan

• Encourage each client to rebook and become a member that supports the treatment plan

• Clean the treatment room using sanitation standards before after each client

• Aid in cleaning the studio in front of house and back of house as needed

• Learn the role of a Studio Guide and sit at the front desk during times of need

• Be the ultimate ambassador in personality, presentation standards and education

How We Measure Success:

• Product Attachment