Job Details [ Learn more about this opportunity! ] prev next

Listing ID:

3611

Job Title:

Assistant Center Sales Manager

Job Description:

Our Assistant Manager (ACSM) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's + sales through guest acquisition, retention, retail product sales, and team development. This is a full time, hourly position based out of our Plymouth Center.

Responsibilities:

Helps with personnel management, which includes training, scheduling, and coaching associates
Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings
Reviews daily employee timesheets and submits for payroll processing
Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
Administer check-ins and check-outs as required
Process guest payments, refunds, and appointment requests as required
Organize the Reservation Book based on Guest requests and Associate availability
Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales
Helps develop and implement the store marketing program
Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis
Helps oversee Center maintenance, including cleanliness, safety, and organization
Onboards and trains all new Guest Service Associates
Co-Leads Strut sessions with Center Manager
Responsible for weekly bank deposits and reconciliation of cash received
Ensure all areas of the Center, including storage room and desk are neat, clean and organized
Performs other duties as assigned

Requirements

2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply
Knowledge of POS systems
Knowledge of Computerized Scheduling Systems
Excellent interpersonal and communication skills including written communication
Strong organizational skills with the ability to work in a fast-paced environment
Ability to operate machinery such as a copy or fax machine
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at a time

Benefits

Compensation: $19-$23 per hour (determined based on experience) + monthly commission based adjusted sales
Medical, Dental, and Vision insurance
401k plan
Life Insurance policy
Paid parental leave
Complimentary waxing services at any of our centers!

All offers of employment are contingent upon the successful completion of the E-Verify process.

Listing Type:

Employment

Modality:

Other

Compensation Model:

Hourly / FT

Job Setting:

Day Spa

Benefits:

City:

Plymouth

State:

Massachusetts

Learn more about this opportunity

Job Details [ Learn more about this opportunity! ] prev next

Helps with personnel management, which includes training, scheduling, and coaching associates

Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings

Reviews daily employee timesheets and submits for payroll processing

Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction

Administer check-ins and check-outs as required

Process guest payments, refunds, and appointment requests as required

Organize the Reservation Book based on Guest requests and Associate availability

Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales

Helps develop and implement the store marketing program

Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis

Helps oversee Center maintenance, including cleanliness, safety, and organization

Onboards and trains all new Guest Service Associates

Co-Leads Strut sessions with Center Manager

Responsible for weekly bank deposits and reconciliation of cash received

Ensure all areas of the Center, including storage room and desk are neat, clean and organized

Performs other duties as assigned

Requirements

2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply

Knowledge of POS systems

Knowledge of Computerized Scheduling Systems

Excellent interpersonal and communication skills including written communication

Strong organizational skills with the ability to work in a fast-paced environment

Ability to operate machinery such as a copy or fax machine

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift 15 pounds at a time

Benefits

Compensation: $19-$23 per hour (determined based on experience) + monthly commission based adjusted sales

Medical, Dental, and Vision insurance

401k plan

Life Insurance policy

Paid parental leave

Complimentary waxing services at any of our centers!

All offers of employment are contingent upon the successful completion of the E-Verify process.