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Essential Duties and Responsibilities

-Customer Service-
Customer is the number one focus
Greet customers in 30 seconds or less
Follow the MRC's of Service and Selling
Maintain an enthusiastic floor presence
Build and maintain good customer relationships
Keep accurate and complete records in the Retail/POS system
Safeguard and keep all customer information confidential
Effectively communicate with customers and co-workers
Ensure customer signs Boutique Salon Guest Book
Perform only “Benefit trained” services offered on service menu and ensure customer satisfaction
-Results-
Achieve daily/ weekly/ monthly individual service goals
Maintain target services per hour
Make product recommendations and sell product
-Teamwork-
Promote feel good/ fun and gossip free environment for customers and employees
Build strong positive relationships and treat others with respect
Be on time and ready to work all shifts
Be passionate and tenacious
Act professionally, ethically and with integrity
Use good judgment
Ensure that Boutique deposits are maintained in accordance with Benefit’s policies; required to go to bank and make deposits.
Participate in inventory control
Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
Communicate inventory needs and concerns to Boutique Proprietor
Properly and accurately register all sales
Communicate training needs that will result in increased sales to Boutique Proprietor
Ensure compliance with all Company and Boutique policies and procedures
-Requirements-
Able to perform the following physical duties including, but not limited to:
Continuous standing/ walking for 8 hours
Unpacking and lifting boxes up to 30lbs
Continuous bending for 8 hours to perform body waxing services
Stocking and filling shelves, drawers, and show cases
Cleaning displays and Boutique
Work in a fragrance filled environment
Employees have physical contact with clients/ customers
Maintain compliance with state board regulations
Consistent and reliable attendance
Operate POS system Benefit Cosmetics LLC

– Aesthetician/Cosmetologist Job Description Qualifications –
For Aestheticians: Maintain a valid state issued Aesthetician license; including any additional schooling needed as a requirement
For Cosmetologists: Maintain a valid state issued Cosmetology license; including any additional schooling needed as a requirement
Proven strong service history
Flexibility regarding work hours; ability to work nights, weekends, and some holidays
Can initiate and manage change in a positive manner
Comfortable and competent at make-up application
Strong communication skills
Adept at problem solving
Flexible and adaptable to customer needs